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FAQ

Q: Why am I finding such a wide range of prices from DJ services?

A: No two DJ services are the same. Some will charge you for set-up and take down, some for mileage, and some will even charge more for “special DJs”! We feel these are all unnecessary fees. We simply charge one flat fee for 5 hours. The only two “exceptions” are, if you use us for more than 5 hours, (and that’s 5 hours of actual event time, NO CHARGE for set-up and removal time). The other, is, if we need to move our equipment (i.e. ceremony is outside and reception is inside).

 

We feel that there is entirely too much price confusion in the wedding industry, and we strive to keep our prices reasonable and affordable for everyone.

 

Q: Can we select the music that will be played?

A: Absolutely! We welcome your choices and will be happy to play what you want. There are usually a variety of ages to please, and we have music for all, available. We have the largest music selection in Oklahoma! Okay, well, we have ALOT of songs!! Many clients will choose some of their favorites and leave room for guest requests. If you are uncertain about the music, you can also just leave it up to us, and we will play to the crowd, accordingly. 

To make it even easier, our online planner has music categories for you, from dinner music to the ever-so important, "Do-not-Play" list.  

 

Q: Will the DJ make announcements or act as emcee for the evening?

A: We will make any and all  necessary announcements and keep your guests informed throughout the event, but only at your request. Our mantra is that "It’s Not the DJ Express Show", it’s your wedding.  Clearly, we’ll need to make some announcements throughout the evening (like introductions, first dances, etc) but we avoid the unnecessary. Ultimately, we will be flexible to your changing needs throughout the event.

 

Q: What type of equipment do you use?

A: Our professional PA speakers vary, but you will see the top names, EV, Bose for speakers And the same goes for the microphones....Shure is our preferred brand. All, high quality, superb sounding equipment.  We use a variety of LED lighting. We strive to be as "clean" as possible with our setup. 

 

Q: Do we get lighting and stuff?

A: Lighting is cool and fun! We are happy to provide you with lighting, if needed! We even have these cool marquee letters, some dance lights and a light that shines brighter than the sun and projects your name, your dogs name or whatever you want.

 

Q: Why do you post your pricing online, when others won't event tell us unless we meet?

A:We don't have any sales people in a backroom making phone calls all day trying to trick you into booking with a "special" or a "you are a winner!" trick! What we charge is fair, reasonable and up front.

F.A.Q.

Q: What will the DJ wear?

A: Your DJ will wear a suit and tie unless you ask for something different. We look and act professionally, at all times. However, if you’d like us in something else less formal, or perhaps theme clothing, let us know in advance. We are willing to accommodate.

 

Q: What is your cancellation policy?

A: You may cancel up to 3 months before your event. You will not receive your retainer payment back but you will get a credit for anything paid that can be used within one year of your original date.

 

Q: Will you meet with us before the event?

A: Of course! Remember, great parties don’t happen by accident. We will meet with you as many times as you require, at no additional charge. Your DJ should help you coordinate, organize, and assist you in planning your party itinerary, to maximize you and your guest’s enjoyment of your celebration. DJ Express makes this a major part of our entertainment service.  For weddings, generally, we like to meet with you two times.  Once for the initial consultation, and again, around two weeks before the wedding, to plan all the details.

 

Q: Are you going to play songs like the Hokey Pokey, Chicken Dance, and Electric Slide?

A: Not unless you ask us to. We have a library of over 275,000 songs from 1930 to today, and we encourage you to be a part of the song selection process. We have templates to help you direct your event, by using our Online Planner, or, you can just leave it up to the experience of your professional DJ Express DJ. If you don't want certain songs/artists played, simply use the "Do Not Play" playlist.

 

Q: Do you have a “Do Not Play” list?

A: Yes. Once again, we will meet with you to discuss your music tastes. If there are songs, or a particular genre of music that you do not wish to be played, we will honor that wish, even if a guest requests it. 

 

Q: What areas do you serve?

A: We service the entire state of Oklahoma (There may be a travel fee and/or lodging fee when performing in far West Oklahoma.)

 

Q: Are you insured?

A: YES! Never hire a wedding vendor, especially a DJ, that doesn’t have insurance.  We are covered by a $1,000,000 liability policy and will gladly show it to you, or your venue, upon request.

Q: What happens if a DJ can’t make an event?  What is your backup policy?

A: We have "Back-up" DJs, and assistants, as well. If something were to happen, we would not leave you without a DJ.  The same concept is applied for backup equipment.  We keep backup computers and hard drives with us, at all times.  Your wedding is a once-in-a-lifetime event, and we are here to make sure it is executed, perfectly!